Bug for manual renewal?

[axanti]

Hello,

I have this message practically every time I make a renewal before the expiry date:

Order xxxxxx (xxxxxxxxxxxxx.com) not completed in the registry: Parameter value range error Wrong curExpDate provided value .

But when the expiry date is spent, I can renew it.

It is really strange, somebody in already had this problem?

Thanks for your support...

[axanti]

Anyone?

And resellone? A solution?

Pascal

[yurtesen]

are you using the RWI for renewals?

[axanti]

Hello,

Yes i use RWI for renewal domain names...

Yesterday i have another pb, same error message, very strange, and today i renewal with no error message... the same domain name !!!

But this domain was expired because I did not have been able to renew it in time because of this error message...

I asked of the help to Resellone, but it would be necessary that when that arrives they are present, what is not evident because these domains are active and have to work... and when expiration date is passed, the renewal is possible...

Am I the only one has which that arrives?

Pascal

P.S. (Sorry for my bad english)

[Resellone-Eddie P]

Could you email me the domain name that you are having this problem with please so that I can attempt to recreate the error.

epowell@theplanet.com

If you are not still having this problem please contact me directly. My email address is epowell@theplanet.com and my direct line is 281.714.3153.

Thank you,
Eddie P.
Reseller Services