Whois server

[Alex]

The ResellOne whois server doesn't seem to function properly.
[whois.verisign-grs.com]
Whois Server Version 1.3

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: [removed]
Registrar: EVERYONES INTERNET, LTD. DBA RESELLONE.NET
Whois Server: whois.resellone.net
Referral URL: http://www.resellone.net
Name Server: NS17.ZONEEDIT.COM
Name Server: NS13.ZONEEDIT.COM
Status: ACTIVE
Updated Date: 22-nov-2005
Creation Date: 17-dec-2004
Expiration Date: 17-dec-2007


>>> Last update of whois database: Wed, 23 Nov 2005 02:26:59 EST <<<

[whois.resellone.net]
Fatal Server Error. Try again later
Any idea when this will be fixed?

[Jeff]

Seeing the same thing here:

[Querying whois.internic.net]
[Redirected to whois.resellone.net]
[Querying whois.resellone.net]
[whois.resellone.net]
Fatal Server Error. Try again later

[Jeff]

Oops - back on 11/16/2005 it was posted here http://forums.ev1servers.net/showthread.php?t=59318
that:Thanks, this is a known issue and the dev. team is working on it.

[kasey]

R1 - is there an ETA on this yet? Seems like this would have been resolved rather quickly, considering it's a part of the ICANN accreditation agreement...

[Jeff]

It would be nice to get the whois server up and running. It looks a bit odd if a customer does a whois on a domain and gets "Fatal Server Error"

[kasey]

It would be nice to get the whois server up and running. It looks a bit odd if a customer does a whois on a domain and gets "Fatal Server Error"

Yeah... I've already gotten a couple calls from customers on this...

[Laurie-Resell1]

I was able to access the whois for several domain names this morning at http://resellone.net/Whois/Default.aspx, and it worked fine. I just wanted to keep you all updated.

[aventureben]

I was able to access the whois for several domain names this morning at http://resellone.net/Whois/Default.aspx, and it worked fine. I just wanted to keep you all updated.

When I went to check it, it was still showing the error. I'll just wait patiently :rolleyes:

[Laurie-Resell1]

When I went to check it, it was still showing the error. I'll just wait patiently :rolleyes:


Hmm...that is really strange, I was able to access the complete whois information for two domains, can you send me a screen shot to domainmanager@resellone.net and the link to where you are receiving the error.

[Jeff]

Have emailed screenshot as requested.

Still getting:
[Querying whois.resellone.net]
[whois.resellone.net]
Fatal Server Error. Try again later

[Laurie-Resell1]

Thanks, I have forwarded the message.

[aventureben]

I've also e-mailed as per request.

Ben

[Laurie-Resell1]

I've also e-mailed as per request.

Ben

Thanks Ben.

[nsp]

Hi,

>Fatal Server Error. Try again later

for me too

[aventureben]

Think it's working now :D

[Jeff]

Excellent! Working now here too! Way to go EV1! Thank you!

[kasey]

Yep, it's working here as well. Good job Brooke & Laurie!

[Laurie-Resell1]

Yep, it's working here as well. Good job Brooke & Laurie!


Thanks Kasey, Ben, and Jeff, we are working hard to get these issues dealt with.:)

[nsp]

Hi,

Yes, whois works for me too. Thanks for taking care of this Laurie :)

Now the reseller info needs to be fixed in the whois output as it shows

The data for "Registration Service Provider:" does not appear in the result.

[Laurie-Resell1]

Hi,

Yes, whois works for me too. Thanks for taking care of this Laurie :)

Now the reseller info needs to be fixed in the whois output as it shows

The data for "Registration Service Provider:" does not appear in the result.


I have sent this issue to the developement team as well. Thanks.

[John]

Now the reseller info needs to be fixed in the whois output as it shows

The data for "Registration Service Provider:" does not appear in the result.

Can we get a status update on this?

Thank you.

[Laurie-Resell1]

The last status I got 2/14/06 from the Dev department is below:

changes to code + config 2-3 (cost) days of development + 2 (duration) days to DBA to grant proper permission to user WHOIS to access resellers table in HRS schemas.

It looks like this might take at least a week or so, to get the code change to get promoted to our HRS instance.

[Laurie-Resell1]

The last status I got 2/14/06 from the Dev department is below:

changes to code + config 2-3 (cost) days of development + 2 (duration) days to DBA to grant proper permission to user WHOIS to access resellers table in HRS schemas.

It looks like this might take at least a week or so, to get the code change to get promoted to our HRS instance.


I got updated that the code change and promotion of the code to the LIVE HRS instance will happen in Q2 of this year (between March to May). Sorry that it has taken this long. Please email us at support@resellone.net if you have any further questions.

[Hung-3i]

It's May now. Do you have any update for this?

[Laurie-Resell1]

It's May now. Do you have any update for this?
I have requested an update and will post it as soon as I have a response.

[Laurie-Resell1]

Well unfortunately my latest update is that I have to wait to be updated and that this is actively being worked on, so I will update again as soon as I have more information.

[Laurie-Resell1]

It's May now. Do you have any update for this?

I just got a message that it is completed now, please let me know if anyone has any issues so that I can make sure that it is dealt with immediately. Thanks to everyone for their patience!

[kasey]

I'm not seeing the RSP info on any of my domains. I even went so far as to completely disable it in both the RWI and per-domain, and then turn it back on... still nothing. :confused:

[aventureben]

likewise - not working for our domains either. I'll give it a while and get in touch :confused:

[Laurie-Resell1]

likewise - not working for our domains either. I'll give it a while and get in touch :confused:
Sorry, I will report this back to the development team, and let you know as soon as I have a response.

[Laurie-Resell1]

I have received further information from the development team. All changes will be promoted on June 17,2006 and once and for all we can bury the Whois dilemma. :o) Please let us know if there are any further issues that occur with this after this date. And thanks again for your patience!

[kasey]

I have received further information from the development team. All changes will be promoted on June 17,2006 and once and for all we can bury the Whois dilemma. :o) Please let us know if there are any further issues that occur with this after this date. And thanks again for your patience!As advertised... this is working now. ;) Thanks Laurie!

[Laurie-Resell1]

As advertised... this is working now. ;) Thanks Laurie!
You're welcome! I am glad to see this issue at rest. Please let us know if there is anything else we can assist with.

[Jeff]

Thanks very much Laurie!

[Laurie-Resell1]

Thanks very much Laurie!
You're welcome too Jeff!