Not receiving email transfer notices

[fredk]

I'm trying to transfer domains into my ResellOne account.

I'm not getting all of the email notices that I need so that I can confirm the transfers.

I transferred 16 domains several days ago (one at a time by the way--batch transfers don't seem to be available, but that's another thread!). I think I received two transfer confirmation emails immediately after initiating the transfers. I waited and waited. Finally I logged back in to the system and had the system resend the confirmation emails. I got four that time. In all it took 6 different requests before I finally got all of the transfer confirmation emails.

No, I do not have spam filters through my ISP. The only spam filtering I have is via a program that runs on my local computer through Eudora. And I have carefully searched through all the junk email I have received to make sure nothing was improperly filtered.

Anyone else having this problem?

[kasey]

I'm assuming these domains are all set up similarly (admin contact e-mail)...

At any rate, no, I've been transferring domains in large batches for my customers out of OpenSRS and it's been working flawlessly. The transfer authorization from ResellOne usually comes in within 3-5 minutes, and I get a notice from OpenSRS about 24 hours later. Once that's been approved, I can usually "force" the transfer to complete through ResellOne immediately, or wait for it to complete by itself.

[fredk]

Yes, I'm transferring my own domains from the old EV1 domain reg system into Resell one. Nothing is changing except the registrar.

I've transferred 3 more domains today and I haven't received any emails yet. I've tried twice to resend the emails. Nothing!

Resellone, what's up?

[Brooke-Resell1]

This is an issue we will need to offer you support for individually. Please email support@resellone.net with a description of the problem and every domain name you have not gotten a transfer request email for. If you've tried emailing support@resellone.net and have not gotten a timely response, please email domainmanager@resellone.net and either Laurie or I will look into the issue for you.

[fredk]

Update:

Ok, this was not an issue with Resellone.:o

Turns out the hosting company for the admin email address was messed up. It's fixed, and transfer emails are coming through fine.

[Jeff]

Dustin86 - that is rather cryptic? Can you elaborate a bit?

[sunpost]

Dustin86 - that is rather cryptic? Can you elaborate a bit?It is spam...just ignore it.