PDA

View Full Version : Problem Sing-up


quodhosting2
04-09-2009, 03:58 AM
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Failure sending mail. ---> Unable to connect to the remote server ---> A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 216.88.77.22:25 at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at ResellOne.ThePlanetNetMail.MailService.SendMail(Email email) at ResellOne.Account.Creator.SendEmail(String uname) at ResellOne.Account.Creator.Create()

Whats is this?

Resellone-Eddie P
04-10-2009, 02:16 PM
send me an email: domains@theplanet.com or epowell@theplanet.com and provide the user name you attempted to sign up with. I can then look into this for you.

Thank you,
Eddie P.
Reseller Services

pranet
07-04-2009, 08:11 AM
I have the same problem, and send the email but I did not respond informative?

Resellone-Eddie P
07-15-2009, 12:10 PM
you can email me directly at epowell@theplanet.com. Please provide the user name you attempted to sign up with.

Thank you,
Eddie P.
Reseller Services

Domains_Aamir
07-28-2009, 08:58 AM
Hello,

Please be aware that if you get no response from Eddie, the other great option is to email the team at domains@theplanet.com.

Thanks,

Aamir A.

GRINInnolf
11-26-2009, 11:32 PM
I received the email which supposedly bears the account activation code I require, but it simply says "the code is below" and no code appears.

I was wondering if anyone else has experienced this problem, and if so, how they approached it.

Domains_Aamir
12-09-2009, 09:27 AM
Hello,

There should be no activation code required to actually sign up. Can you send me that email to aabdullah@theplanet.com? As well, if you'll send me your username details, we can help you complete the sign up process.

Thanks,

Aamir A.