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dwdonline
03-08-2007, 08:08 PM
Hi,

Does anyone know how I can get some help. I have been emailing resellone.net for about a week now and I get really stupid replies. I put in a transfer request for a domain to transfer it from OnlineNic to Resellone. It sent me an email asking for owner approval and so I clicked on the link and approved it (put in the authcode). I got an error saying that the domain was either locked or the authcode was wrong. I spoke to OnlineNic and they said they received the request from Resellone and transfered it. My problem is that was on the 4th. When I do a whois it shows the domain registered by resellone - but gives no owner information. Here it is the 8th almost 9th and when I log-in to the control panel it still shows "Pending Owner Approval". It expires on the 12th and I am worried because the people I have been emailing don't seem to get the problem. They have told me to try to re-register the domain (well that is impossible because it is already registered). They have told me it takes 7 days, but that is 7 days for OnlineNic to transfer it and they did that back on the 4th. I don't seem to be getting anywhere - anyone have some advice who I can speak to?

Here is all the whois shows (it shows two copies of this instead of this and then the owner info (I xed out the domain etc below as it will not allow me to post urls):

Domain Name: YOURxxxxxxxxxxxxx
Registrar: EVERYONES INTERNET, LTD. DBA RESELLONE NET
Whois Server: whois resellone
Referral URL: whois resellone net
Name Server: NS1 xxxxxxx net
Name Server: NS2 xxxxxxx net
Status: ok
Updated Date: 04-mar-2007
Creation Date: 12-mar-2004
Expiration Date: 12-mar-2008

yurtesen
03-09-2007, 01:04 PM
Just go to live chat and tell them to get it fixed and you will be waiting for the result :) I am tired of these things too and I will post a thread about this soon.